Terms and Condition

Last Updated: 15th January 2025

Welcome to N21 (referred to as "we," "us," or "our"), a brand owned by 21 Ventures. By accessing or using the N21 website (the "Website"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). If you do not agree with these Terms, please do not use the Website.

1. General Information

  • Brand Name: N21

  • Legal Name: 21 Ventures

  • Website: www.n21.in

  • Email: hello@n21.in

2. Acceptance of Terms By accessing or using this Website, you agree to these Terms and any other terms, conditions, policies, or guidelines applicable to specific features or services offered on the Website. We may update or modify these Terms from time to time, and such changes will be effective immediately upon posting. Your continued use of the Website after any such changes constitutes your acceptance of the updated Terms.

3. Eligibility You must be at least 18 years old or the legal age of majority in your jurisdiction to use this Website. By using this Website, you represent that you are either 18 years of age or older, or you have the consent of a parent or legal guardian to use the Website.

4. Use of the Website You agree to use the Website for lawful purposes only. You will not:

  • Violate any applicable laws or regulations.

  • Interfere with or disrupt the operation of the Website or the accounts of other users.

  • Use any automated systems to extract data from the Website for commercial purposes.

5. Product Information We make every effort to ensure the accuracy of product descriptions, images, and prices. However, we do not guarantee that all information on the Website is accurate, complete, or error-free. We reserve the right to modify product information, pricing, and availability without prior notice.

6. Ordering and Payment By placing an order on the Website, you agree to purchase the products for the price specified at the time of checkout. All transactions are processed securely. You will be responsible for providing accurate payment information. Accepted payment methods include [insert available payment methods].

7. Shipping and Delivery We provide shipping to locations within India. Shipping fees, delivery times, and applicable charges will be communicated to you during checkout. We make every effort to deliver your products in a timely manner, but delivery dates may vary due to third-party logistics, customs delays, or unforeseen circumstances.

8. Returns and Refunds Our Return and Refund Policy governs the return, exchange, and refund process. You can review the full policy [here](insert link to return policy). If you wish to initiate a return or exchange, please follow the instructions outlined in the policy.

9. Privacy Policy We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available [here](insert link to privacy policy), outlines how we collect, use, and protect your data when you interact with the Website.

10. User-Generated Content If you submit content, such as reviews, feedback, or other materials, to the Website, you grant us a perpetual, worldwide, royalty-free, and irrevocable license to use, modify, distribute, and display such content. You agree that any content you submit will not violate any third-party rights or contain unlawful material.

11. Account Security If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you suspect any unauthorized use of your account.

12. Intellectual Property All content, including text, images, logos, graphics, product descriptions, and other materials on the Website, is owned by 21 Ventures or licensed to us and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use any content from the Website without prior written permission.

13. Limitation of Liability To the fullest extent permitted by law, 21 Ventures and its affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through it. This includes, but is not limited to, damages for lost profits, business interruption, or data loss.

14. Governing Law These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [City/State], India.

15. Contact Information For any questions or concerns about these Terms, please contact us at: hello@n21.in

16. Miscellaneous If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect. Our failure to enforce any part of these Terms will not be deemed a waiver of our right to do so in the future.